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Maybe her energy had shifted. Maybe participation in conversations had started to feel more obligatory than engaged. Maybe she was emotionally withdrawing in small ways that didn’t seem significant at the time. The truth is, some of the most important communication people ever give us is never spoken directly. And that reality creates one of the most expensive blind spots in leadership. https://images.squarespace-cdn.com/content/v1/69b85a111115955563b95916/a405b92d-8f31-491f-8366-5b9dd187bb0a/7ABDEA17-1E42-4114-A6C8-0038E27DE111.png Articles - The Cost of Missing What People Never Say - A school leader who notices emotional elevation in a parent before a difficult meeting can adjust communication style in ways that preserve trust instead of damaging it. A school leader who notices emotional elevation in a parent before a difficult meeting can adjust communication style in ways that preserve trust instead of damaging it. https://images.squarespace-cdn.com/content/v1/69b85a111115955563b95916/95ee6f92-2caf-4caa-b856-18ad06834d7b/SUMMIT+Behavioral+Detection+System+logo.png Articles - The Cost of Missing What People Never Say - Want to strengthen your behavioral awareness and leadership communication? 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